Privacy & Terms

Privacy & HIPAA

Notice of Privacy Practices · Protecting the privacy of patients’ health information

Alternity Healthcare, LLC duties regarding your medical information. We are required by law to:

• Take reasonable steps to protect medical information that identifies you (protected health information, or PHI) from unauthorized disclosure;
• Give you this notice of our legal duties and privacy practices with respect to medical information about you; and
• Follow the terms of the notice that is currently in effect.

How Alternity Healthcare may use or disclose PHI

For treatment

Alternity Healthcare may use patient health information to help provide medical treatment or services. For example, information obtained by a health care provider — such as a physician, nurse, or other person providing health services — will be recorded in patient records related to their treatment. This information is necessary for health care providers to determine what treatment patients should receive. Providers will also record actions taken in the course of treatment and note how patients respond.

For research

Alternity Healthcare examines patient information as part of its research into optimal health and aging. This research includes developing lab tests, pharmaceuticals, treatment programs, and services based, in part, on analysis of patient data consolidated into a central research database. Patient data used for research purposes will not contain the patient’s name, address, or any other information that identifies the patient, and is considered a limited data set under health care law.

Development of proprietary assessment outputs

Our research and development activities include the design, validation, and ongoing refinement of our proprietary, patent-pending assessment outputs — including the Healthspan Index, Biological Fitness Age, and Sarcopenia Risk Score generated by the Metabolic Precision Suite. De-identified measurement data (for example, cardiorespiratory fitness, body composition, and strength measures) may be used to develop, calibrate, and improve these outputs and related services. Any data used for these purposes is de-identified and handled as a limited data set, consistent with the research provisions above and applicable law.

For payment

Alternity Healthcare may use and disclose patient health information to others for purposes of receiving payment for treatment and services provided. For example, a bill may be sent to the patient or a third-party payor, such as an insurance company or health plan. The information on the bill may contain information that identifies the patient, the patient’s diagnosis, and treatment or supplies used in the course of treatment.

For health care operations

Alternity Healthcare may use and disclose patient health information for operational purposes. For example, patient health information may be disclosed to members of the medical staff, risk or quality-improvement personnel, and others to: evaluate the performance of our staff; assess the quality of patient care and outcomes; learn how to improve our facilities and services; and determine how to continually improve the quality and effectiveness of the health care we provide.

For communications

Alternity Healthcare may use patient information to provide appointment reminders or information about treatment alternatives or other health-related benefits and services that may be of interest to the patient.

Required by law

Alternity Healthcare will disclose patient information when required by federal, state, or local law, including: for judicial and administrative proceedings pursuant to legal authority; to report information related to victims of abuse, neglect, or domestic violence; and to assist law enforcement officials in their duties. We may also disclose information for public health activities, to avert a serious threat to health or safety, for health-oversight activities (such as audits, investigations, inspections, licensure, and disciplinary actions), for specialized government functions, and to comply with Workers’ Compensation laws.

Other uses. Alternity Healthcare will make other uses and disclosures only with written patient authorization, and patients may revoke that authorization except to the extent Alternity Healthcare has already taken action in reliance on it.

Patient health information rights

Patients have the right to:

• Request a restriction on certain uses and disclosures of their PHI. Alternity Healthcare is not required to agree to a requested restriction, and even where we agree, certain situations (such as emergency treatment or disclosures to the Secretary of the Department of Health and Human Services) may mean the restriction is not followed. Requests for restriction must be submitted in writing;
• Obtain a paper copy of this notice of information practices upon request;
• Inspect and obtain a copy of their health record;
• Request that their health records be amended — the request must be in writing and explain the reason(s) for the amendment;
• Request communications of their PHI by alternative means or at alternative locations; and
• Receive an accounting of disclosures made of their PHI.

You may file a complaint with Alternity Healthcare if you believe your privacy rights have been violated or wish to complain about our privacy policy. Complaints must be filed in writing. You may also send a written complaint to the U.S. Secretary of the Department of Health and Human Services. If you file a complaint, we will not retaliate against you or change our treatment of you in any way.

Changes to this notice

Alternity Healthcare reserves the right to change this notice. We reserve the right to make the revised or changed notice effective for medical information we already have about you, as well as any information we receive in the future. We will make a copy of the current notice available to you upon request. If you need more information, please write:

Effective date of notice: October 1, 2008. Updated: January 1, 2010; September 10, 2011; September 2, 2021; and 2026.

Internet Privacy Policy

Personal information collected through this website

Alternity Healthcare, LLC is very sensitive to privacy issues on the Internet. We respect your right to privacy and feel it is important for you to know how we handle the information we receive from you online.

Alternity Healthcare collects IP address / domain-name combinations of users to the website, the email addresses of users who communicate with us via email, aggregate information on pages users access or visit, user-specific information on pages users access or visit, and information volunteered by users. We use information voluntarily given to enhance the experience of using our site — whether to provide interactive or personalized elements, or to better prepare future content based on the interests of our users. Alternity Healthcare does not share user lists with outside parties, including advertisers. We use tracking information to determine which areas of our site are most (and least) popular based on traffic. We do not track what individual users read, but rather how well each page performs overall.

Any communications or materials sent to the website by any user via email or otherwise — including any comments, data, questions, or suggestions — will be treated as non-confidential and non-proprietary, except that information transmitted through our secure patient portal (see below) is handled in a strictly confidential and private manner.

Secure patient portal and online store

We operate all of our password-protected systems through our technology business associate, including our secure patient portal and online store, with a focus on security and privacy and in compliance with best practices for information security and HIPAA/HITECH compliance. The entire portal and online store operate under SSL encryption to ensure that your information in transit remains secure, and highly sensitive information stored in the database is separately encrypted as well. All financial transactions are processed using a secure payment gateway. Credit card details are not stored anywhere in our systems; stored financial information contains only a notation of “credit card” and, in some cases, the last four digits — never any additional elements.

Online forms, scheduling & third-party processors

Our websites use third-party form, scheduling, and payment services to handle conversation requests, assessment bookings, and partnership inquiries. Information you submit through these forms (such as your name, contact details, and the information you choose to provide) is transmitted to and processed by these providers on our behalf in order to respond to you, schedule services, and process any applicable payment. These providers are obligated to keep any protected health information confidential pursuant to a Business Associate Agreement with us. Booking or inquiring about a standalone assessment does not, by itself, establish a treating physician–patient relationship; that relationship is established only as described in your service or membership agreement. We encourage you not to include sensitive medical detail in free-text fields.

Other information & linked sites

When you visit our site, your IP address as assigned by your ISP is captured for security purposes. We also collect certain “usage data,” such as the number of visitors and the pages visited most often, to analyze and improve the usefulness of the information we provide. For your convenience, our site may contain links to non-Alternity Healthcare websites. Alternity Healthcare and its affiliates are not responsible for the privacy practices of those sites, nor for the nature, accuracy, or quality of their content.

By submitting information to Alternity Healthcare, a user consents to the use of it as described above. If a user does not want to be contacted by Alternity Healthcare in the future, the user should not submit any data to us. This policy sets forth our current practices and procedures with respect to privacy. We reserve the right, at our discretion, to change, modify, or alter all or portions of this policy at any time; any updated policy will be posted here.

Effective date of notice: October 1, 2008. Updated: January 1, 2010; September 10, 2011; September 2, 2021; and 2026.

Terms of Use

Please read these terms carefully before using this site

The information on this website is for general information and educational purposes only. It is not intended as medical advice and should not be used for diagnosis. Information on this website should not be considered a substitute for consultation with a healthcare professional. Alternity Healthcare, LLC makes no representations or warranties about the suitability of these materials for any purpose. The information provided is believed to be accurate, but there may be inadvertent inaccuracies or typographical errors. We reserve the right to make changes to this website at any time without notice.

BY ACCESSING OR USING OUR WEBSITE (THE “SITE”) OR OUR SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS AND ALL TERMS INCORPORATED BY REFERENCE. IF YOU DO NOT EXPRESSLY AGREE TO ALL OF THE TERMS AND CONDITIONS, PLEASE DO NOT ACCESS OR USE OUR SITE OR OUR SERVICES.

This Agreement is a legal agreement between you and Alternity Healthcare, LLC (“Alternity Healthcare”), located at 639 Park Rd, Suite 200, West Hartford, Connecticut 06107. This Agreement annuls and voids all previous agreements. Throughout the Site, the terms “we,” “us,” and “our” refer to Alternity Healthcare. These Terms apply to all users of the Site. We reserve the right to update, change, or replace any part of these Terms by posting updates to our Site; your continued use following the posting of changes constitutes acceptance.

Assessment outputs & longevity services

Alternity Healthcare offers preventive, age-management, and longevity services, including assessments delivered through the Metabolic Precision Suite (“MPS”) and related body-composition and bone-density scans. The individual measurements involved — including cardiorespiratory fitness (VO₂), DEXA body composition, DEXA bone density, and grip strength — are established clinical measurements. The Suite combines them into proprietary, patent-pending informational outputs, including the Healthspan Index, Biological Fitness Age, and Sarcopenia Risk Score.

These compiled outputs are provided for informational and educational purposes to help characterize fitness, body composition, and related markers of healthy aging. They are not diagnostic tests, are not intended to diagnose, treat, cure, or prevent any disease, and are not a substitute for evaluation, diagnosis, or treatment by a qualified physician or for emergency care. Scores are estimates derived from measured inputs and population reference data; they are tools to inform care and track change over time, not predictions or guarantees of any health outcome. Individual results vary. Nothing in these outputs should be read to imply that the underlying individual measurements are exclusive to Alternity Healthcare; only the named, compiled outputs and their method of compilation are proprietary.

Purchasing or booking a standalone assessment is a transaction for that assessment and does not, by itself, create an ongoing concierge membership or treating physician–patient relationship, which are established separately by written agreement.

Section 1 — General terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us consent to allow any of your minor dependents to use this Site. You may not use our products or Site for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction. You must not transmit any worms, viruses, or code of a destructive nature. A breach or violation of any of the Terms will result in immediate termination of your right to use our Service. We may, in our sole discretion and without prior notice, restrict or terminate your access, change or discontinue any part of our Site, remove content, or establish general practices and limits concerning use of our Site. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site without our express written permission, and not to reverse engineer or create derivative works from any content found on the Site.

Section 2 — Creating an account

Once you create an account, you are registered on the Alternity Healthcare Site. The terms “member,” “membership,” and “account” refer to this registration on the Site. You will provide a unique username, email, and password. Activities that occur under your username or password are your responsibility; keep them secure. You may not assign or transfer your account. You agree to furnish factual, current, and complete registration information and to keep it updated. Providing false, inaccurate, or incomplete information gives Alternity Healthcare grounds to suspend or terminate your account.

Section 3 — Conduct

You acknowledge that all content, whether publicly or privately transmitted, is the sole responsibility of the person from whom it originated. You are solely responsible for content you post, upload, email, or otherwise make available, and we do not guarantee the accuracy, integrity, or quality of such content. You agree not to use our Services to upload or transmit content that is unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, or otherwise objectionable; to harm minors; to impersonate any person or entity; to infringe any patent, copyright, trademark, or other proprietary right; to transmit unsolicited advertising or spam; to transmit software viruses or harmful code; to disrupt our Services or networks; or to collect or store personal data about other users in connection with the prohibited conduct above. We reserve the right to pre-screen, refuse, or remove content, and to access, preserve, or disclose account information where required by law or reasonably necessary to enforce these Terms, respond to claims, provide customer service, or protect the rights, property, or safety of Alternity Healthcare and the public.

Section 4 — Global use; export/import compliance

Due to the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable content, and with all applicable export and import laws of the United States and other countries. You represent that you are not on any government export-exclusion list and agree not to use our Services for any prohibited military, nuclear, missile, chemical, or biological end uses, or to transfer software or technical data in violation of applicable export laws.

Section 5 — Submitted content

Alternity Healthcare does not claim ownership of content you submit. By submitting content for inclusion on publicly accessible areas of our Site, you grant Alternity Healthcare a worldwide, royalty-free, non-exclusive license to use, distribute, reproduce, modify, adapt, publicly perform, and publicly display that content for the purpose of providing and promoting the area in which it was placed. For content submitted to non-public areas, the license terminates when you discontinue your membership. Contributions (ideas, documents, suggestions, or proposals) you submit are deemed non-confidential; Alternity Healthcare may use or disclose them without obligation or compensation, and they become the property of Alternity Healthcare.

Section 6 — Indemnity

You agree to hold Alternity Healthcare, LLC, its subsidiaries, affiliates, agents, employees, officers, partners, and licensors harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party arising from content you submit, your use of the Services, your violation of these Terms, or your violation of the rights of another person.

Section 7 — Commercial reuse of services

You agree not to replicate, duplicate, copy, trade, sell, resell, or exploit for any commercial purpose any part of, use of, or access to Alternity Healthcare’s sites.

Section 8 — Modifications

Alternity Healthcare reserves the right, at any time, to modify, alter, or discontinue our Service or any part of it, temporarily or permanently, with or without notice. We shall not be liable to you or any third party for any such change, suspension, or discontinuance.

Section 9 — Termination

You may cancel your account and access to our Services by submitting a cancellation request. Alternity Healthcare may, without prior notice, suspend, terminate, or limit your account and access for cause, including: breach of these Terms; requests from law enforcement; discontinuance or modification of our Services; technical or security problems; extended inactivity; fraudulent or illegal activity; or nonpayment of fees. Termination may include removal of access to the Services, deletion of your password and related information, and barring of further use of our Services.

Section 10 — Links

Alternity Healthcare or third parties may provide links to other websites or resources. We are not responsible for the availability of, and do not endorse, any content, products, or services on such external sites, and shall not be liable for any damage or loss arising from your use of or reliance on them.

Section 11 — Proprietary rights

You acknowledge that our Services and any essential software used in connection with them contain proprietary and confidential material protected by intellectual-property and other laws. Content presented through our Services, including in advertisements, is protected by copyrights, trademarks, patents, and other proprietary rights. Except as expressly permitted by law or authorized by Alternity Healthcare, you agree not to alter, modify, lease, rent, loan, sell, distribute, transmit, broadcast, publicly perform, or create derivative works based on our Services. Alternity Healthcare grants you a personal, non-transferable, non-exclusive license to use the object code of our software on a single computer, provided you do not reverse engineer, sublicense, or otherwise transfer rights in the software.

Section 12 — Warranty disclaimers

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF ALTERNITY HEALTHCARE’S SERVICES AND SOFTWARE IS AT YOUR SOLE RISK. OUR SERVICES AND SOFTWARE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. ALTERNITY HEALTHCARE AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTY THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT RESULTS OBTAINED WILL BE ACCURATE OR RELIABLE.

Section 13 — Limitation of liability

YOU ACKNOWLEDGE AND AGREE THAT ALTERNITY HEALTHCARE AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS SHALL NOT BE LIABLE TO YOU FOR ANY PUNITIVE, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, OR DATA, ARISING FROM YOUR USE OR INABILITY TO USE THE SERVICE, THE COST OF SUBSTITUTE GOODS AND SERVICES, UNAUTHORIZED ACCESS TO YOUR DATA, OR ANY OTHER MATTER RELATING TO THE SERVICE.

Sections 14–25 — Release, notice, intellectual property & general provisions

In the event of a dispute, you release Alternity Healthcare and its officers, directors, employees, agents, affiliates, and partners from claims and damages of every kind arising out of or connected to such dispute (Section 14). Alternity Healthcare may provide notices by email, mail, SMS, postings on the Site, or other reasonable means (Section 15). All Alternity Healthcare trademarks, service marks, logos, and brand features remain the property of Alternity Healthcare, and you agree not to use them without prior written consent; our copyright agent may be contacted at the address below (Section 16). This Agreement constitutes the entire agreement between you and Alternity Healthcare and supersedes prior versions (Section 17). The Agreement is governed by the laws of the State of Connecticut, and disputes shall be filed in the courts of Hartford County, Connecticut, or the U.S. District Court in that state (Section 18). Failure to enforce any provision is not a waiver, and if any provision is found invalid, the remaining provisions remain in effect (Section 19). Your account is non-transferable and terminates upon your death (Section 20). Any claim arising out of the Services or this Agreement must be filed within five (5) years (Section 21). Violations should be reported to the address below (Section 22). We may access and disclose information to cooperate with governmental requests, subpoenas, or court orders (Section 23). The Site is controlled and operated from the USA; if you access it from elsewhere, you are responsible for compliance with local laws (Section 24). Occasionally the Site may contain typographical errors, inaccuracies, or omissions, which we reserve the right to correct without prior notice (Section 25).

Section 26 — Privacy policy

Every member’s registration data and other personal information are protected by the Alternity Healthcare Online Privacy Policy above. As a member, you consent to the collection and use of the information provided, including the transfer of information within the United States and other countries for storage, processing, or use by Alternity Healthcare and our subsidiaries and affiliates.

YOU ACKNOWLEDGE THAT YOU ARE USING THIS WEBSITE AT YOUR OWN RISK. THIS SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTY OF ANY KIND. THE ALTERNITY HEALTHCARE, LLC LOGO IS A REGISTERED TRADEMARK BELONGING TO ALTERNITY HEALTHCARE, LLC.

Contact for notices, violations & copyright

SMS / MMS Mobile Messaging Terms

Effective date: September 2, 2021

Alternity Healthcare, LLC (“we,” “us,” “our”) offers a mobile messaging program (the “Program”), which you agree to use subject to these Mobile Messaging Terms and our Privacy Policy. By opting in to or participating in the Program, you accept these terms, including your agreement to resolve disputes through binding, individual-only arbitration as described below.

Opt in

The Program allows users to receive SMS/MMS messages by affirmatively opting in, such as through online enrollment forms. By participating, you agree to receive autodialed or prerecorded marketing messages at the phone number associated with your opt-in, and you understand that consent is not a condition of any purchase. Message and data rates may apply.

Opt out

If you no longer wish to participate, reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message from us to opt out. You may receive a message confirming your opt-out. These are the only reasonable methods of opting out.

Cost, frequency & support

The Program involves recurring messages, and additional messages may be sent based on your interaction with us. For support, text “HELP” to the number you received messages from, or email admin@alternityhealthcare.com (email is not an acceptable method of opting out). The Program is offered on an “as-is” basis; delivery is subject to your wireless carrier and outside our control.

Age restriction & prohibited content

You may not use the Program if you are under eighteen (18) years of age. You agree not to send prohibited content, including unlawful, defamatory, harassing, or objectionable content; harmful code; or any content that references protected health information under HIPAA or the HITECH Act.

Dispute resolution

Any dispute between you and us, or any third-party provider acting on our behalf, arising out of or relating to the Program will be determined by binding arbitration in Hartford, Connecticut before one arbitrator, in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The parties agree to arbitrate solely on an individual basis; class arbitration is not permitted. If a dispute proceeds in court rather than arbitration, the parties waive any right to a jury trial. We do not sell, rent, loan, trade, or lease phone numbers or customer information collected through the Program. California residents may request certain information regarding our disclosure of information for direct-marketing purposes by contacting us at the address below.

Disclaimer

Educational and informational purposes only

The author and publisher of this site (Alternity Healthcare, LLC and alternityhealthcare.com) and the accompanying resources have used their best efforts in preparing this site. The owner and publisher make no representation or warranties with respect to the accuracy, applicability, fitness, or completeness of the contents. The information contained in this site is strictly for educational and informational purposes. It is not intended to create a doctor–patient relationship. If you wish to apply ideas contained in this site, you take full responsibility for your actions.

Medical, longevity & assessment disclaimer

Alternity Healthcare provides preventive, age-management, and longevity medicine, including assessments and proprietary informational outputs such as the Healthspan Index, Biological Fitness Age, and Sarcopenia Risk Score. This site and these outputs are not a substitute for professional medical advice, diagnosis, or treatment, and are not intended to diagnose, treat, cure, or prevent any disease. Always seek the advice of your physician or other qualified health provider with any questions about a medical condition, and never disregard professional medical advice or delay seeking it because of something you have read here or received as part of an assessment.

If you think you may have a medical emergency, call 911 or your local emergency number immediately. Statements regarding longevity, healthspan, biological age, and similar concepts describe wellness and preventive goals; they have not been evaluated by the U.S. Food and Drug Administration unless expressly stated. Individual results vary and depend on many factors; no specific result or outcome is promised or guaranteed.

EVERY EFFORT HAS BEEN MADE TO ACCURATELY REPRESENT OUR PRODUCTS AND SERVICES AND THEIR POTENTIAL. THERE IS NO GUARANTEE THAT YOU WILL ACHIEVE ANY PARTICULAR RESULT USING THE IDEAS, TECHNIQUES, PRODUCTS, OR SERVICES FOUND ON OR THROUGH THIS SITE. EXAMPLES GIVEN ARE NOT TO BE INTERPRETED AS A PROMISE OR GUARANTEE OF RESULTS. RESULTS ARE ENTIRELY DEPENDENT ON THE PERSON USING OUR PRODUCTS OR SERVICES, AND INDIVIDUAL RESULTS WILL VARY.

The owner of Alternity Healthcare, LLC and alternityhealthcare.com disclaims any warranties (express or implied), merchantability, or fitness of materials for any particular purpose. The owner and company shall in no event be held liable to any party for any direct, indirect, punitive, special, incidental, or other consequential damages arising directly or indirectly from any use of this material, which is provided “as is” and without warranties. As always, the advice of a competent legal, tax, accounting, medical, or other applicable professional should be sought before using any materials found here or elsewhere. This site is copyrighted by Alternity Healthcare, LLC. No part of it may be copied, changed, sold, or used in any way, online or offline, other than as outlined within this site, without express permission from Alternity Healthcare, LLC.