Privacy & HIPPA

Protecting the Privacy of Patients’ Health Information

ALTERNITY HEALTHCARE, LLC  DUTIES REGARDING YOUR MEDICAL INFORMATION: We are required by law to:

  • Take reasonable steps to protect medical information that identifies (protected health information or PHI) you from unauthorized disclosure
  • Give you this notice of our legal duties and privacy practices with respect to medical information about you
  • Follow the terms of our notice that is currently in effect

How Alternity Healthcare May Use or Disclose PHI

For Treatment. Alternity Healthcare may use patient health information to help provide medical treatment or services. For example, information obtained by a health care provider, such as a physician, nurse, or other person providing health services, will be recorded in patient records that are related to their treatment. This information is necessary for health care providers to determine what treatment patients should receive. Health care providers will also record actions taken by them in the course of patient treatment and note how patients respond to these actions.

For Research. Alternity Healthcare examines patient information as part of its research into optimal health and aging. This research includes developing lab tests, pharmaceuticals, treatment programs and services base, in part, on analysis of patient data (information) consolidated into a central research database. Patient data that is used for research purposes will not contain the patient’s name, address, or any other information that identifies the patient, and is considered a limited data set under health care law.

For Payment. Alternity Healthcare may use and disclose patient health information to others for purposes of receiving payment for treatment and services provided. For example, a bill may be sent to the patient or a third-party payor, such as an insurance company or health plan. The information on the bill may contain information that identifies the patient, the patient diagnosis, and treatment or supplies used in the course of treatment.

For Health Care Operations. Alternity Healthcare may use and disclose patient health information for operational purposes. For example, patient health information may be disclosed to members of the medical staff, risk or quality improvement personnel, and others to:

  • Evaluate the performance of our staff;
  • Assess the quality of patient care and outcomes;
  • Learn how to improve our facilities and services; and
  • Determine how to continually improve the quality and effectiveness of the health care we provide.

For Communications. Alternity Healthcare may use patient information to provide appointment reminders or information about treatment alternatives or other health-related benefits and services that may be of interest to the patient.

Required by law. Alternity Healthcare will disclose patient information when required to by federal, state or local law. Alternity Healthcare may disclose information for the following purposes:

  • For judicial and administrative proceedings pursuant to legal authority;
  • To report information related to victims of abuse, neglect or domestic violence; and
  • To assist law enforcement officials in their law enforcement duties.

Public Health. Alternity Healthcare may disclose patient health information for public health activities, such as assisting public health authorities or other legal authorities to prevent or control disease, injury, or disability, or for other health oversight activities.

Health and Safety. Alternity Healthcare may disclose patient health information to avert a serious threat to the health or safety of the patient or any other person pursuant to applicable law.

Health Oversight Activities. Alternity Healthcare may disclose medical information to a health oversight agency for activities authorized by law. These oversight activities include, for example, audits, investigations, inspections, licensure and disciplinary actions.

Government Functions. Alternity Healthcare may disclose patient health information for specialized government functions, such as protection of public officials or reporting to various branches of the armed services.

Workers’ Compensation. Alternity Healthcare may disclose patient health information in order to comply with laws and regulations related to Workers’ Compensation.

Other Uses. Alternity Healthcare will make other uses and disclosures only with written patient authorization and patients may revoke the authorization except to the extent Alternity Healthcare has taken action in reliance on such.

Patient Health Information Rights

Patients have the right to:

  • Request a restriction on certain uses and disclosures of their PHI.   Alternity Healthcare is not required to agree to a requested restriction but even if we agree, there are certain situations in which your restrictions may not be followed.  These include emergency treatment, disclosures to the Secretary of the Dept. of Health and Human Services.  You must submit your request for restriction in writing;
  • Obtain a paper copy of the notice of information practices upon request;
  • Inspect and obtain a copy of their health record;
  • Request that their health records be amended.  You request must be in writing and explain your reason(s) for the amendment;
  • Request communications of their PHI by alternative means or at alternative locations; and
  • Receive an accounting of disclosures made of their PHI.

You may file a complaint with Alternity Healthcare if you believe your privacy rights have been violated, or if you want to complain to us about our privacy policy. Complaints must be filed in writing.

You may also send a written complaint to the US Secretary of the Dept. of Health and Human Services.

If you file a complaint, we will not retaliate against you or change our treatment of you in any way.

Changes to this Notice

Alternity Healthcare reserves the right to change this notice. We reserve the right to make the revised or changed notice effective for medical information we already have about you as well as any information we receive in the future.  We will make a copy of the current notice available to you upon request.

If you need more information please write:

Alternity Healthcare, LLC
220 Albany Turnpike, Suite 164
Canton, CT 06019

Effective Date of Notice: October 1, 2008

Updated: January 1, 2010 and September 10, 2011

Internet Privacy Policy

Personal Information

Alternity Healthcare, LLC is very sensitive to privacy issues on the Internet. We respect your right to privacy and feel it is important for you to know how we handle the information we receive from you via the Internet.

Alternity Healthcare, LLC collects IP address/domain name combinations of users to the web site, the electronic mail addresses of users who communicate with Alternity Healthcare via electronic mail, aggregate information on pages users access or visit, user-specific information on pages users access or visit and information volunteered by users. Alternity Healthcare uses any information voluntarily given by our users to enhance their experience in using our site, whether to provide interactive or personalized elements on the site or to better prepare future content based on the interests of our users. Alternity Healthcare does not share user lists with outside parties, including advertisers. We use tracking information to determine which areas of our site are most (and least) popular based on traffic to those areas. Alternity Healthcare does not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for our users. Any communications or materials sent to the web site by any user via electronic mail or otherwise, including any comments, data, questions, suggestions or the like, will be treated as non-confidential and non-proprietary; except that information transmitted through our secure patient portal (see below).  All information transmitted via the secure patient login (portal) is handled in a strictly confidential and private manner. Any use of such material does not violate any user’s rights including moral rights, privacy rights, proprietary or other property rights, publicity rights, rights to credit for material or ideas, or any other right, including the right to approve the way Alternity Healthcare uses such material. Any material submitted to this web site may be adapted, broadcast, changed, copied, disclosed, licensed, performed, posted, published, sold and transmitted by Alternity Healthcare anywhere in the world, in any medium. By submitting information to Alternity Healthcare a user consents to the use of it as described above. If user does not want to be contacted by Alternity Healthcare in the future, user should not submit any data to Alternity Healthcare. This privacy policy sets forth Alternity Healthcare’s current practices and procedures with respect to privacy. We reserve the right, at our discretion, to change, modify or alter all or portions of this policy at any time. If our policy changes in the future, the updated policy will be posted here so that you will have the latest information on our data collection and use procedures.

Secure Patient Portal and Online Store

 We operate all of our password protected systems through our technology business associate eMedical Fusion, including our secure patient portal and online store, with a focus on ensuring security and privacy and in compliance with the best-practices for information security, HIPAA and HITECH compliance. The entire portal and online store operates under SSL (Secure Sockey Layer) encryption to ensure that your information in transit remains secure, and highly-sensitive information stored in the database is separately encrypted as well. SSL is the same security standard that nearly every ecommerce site uses and provides complete protection for data in transit.  Further, the eMedical Fusion data centers are highly secure and employ multiple layers of physical security.

All financial transactions are processed using the Authorize.net gateway, the leader in internet financial processing.  Credit card details are NOT stored anywhere in our systems.  The financial information that is stored only contains a notation of “credit card” and in some cases the last 4 digits but never any additional elements. 

Other Information

You should also be aware that when you visit our Web site, your IP address as assigned to you by your ISP is captured for security purposes. We also collect certain information that provides us with “usage data” such as the number of visitors we receive or what pages are visited most often. This data assists us to analyze and improve the usefulness of the information we provide at our Web site.

Linking to Other Web sites

For your convenience our Web site may contain links to other non- Alternity Healthcare websites that we think might be useful or of interest to you. Alternity Healthcare, LLC and its affiliates are not responsible for the privacy practices of those Web sites, nor for the nature, accuracy, quality of the content or opinions expressed on those Web sites. Alternity Healthcare does not investigate, monitor or check for quality, opinions, products or services provided on those Web sites.

Effective Date of Notice: October 1, 2008

Updated: January 1,2010 and September 10, 2011