Alternity Healthcare started as an idea to take what we know about preventing diseases and optimizing performance to find a more personalized way to care for patients, and to restore the critical bond between doctor and patient that has deteriorated in our current healthcare system. We combine extraordinary access, the latest high tech diagnostic tools, one-on-one coaching and high touch practices to design your unique personalized plan to improve your healh and help you attain peak performance.
The Alternity Healthcare model focuses on adding more vitality to your years; reducing disease risks and helping you enjoy a longer healthier life. We spend the time to understand your needs, goals and ambitions— and make them our top priority. It turns out that managing the aging process in this way is the ultimate in preventive wellness; and is more than that, too. Age management provides a continuum of personalized care, designed to prevent, treat, and in some cases even, reverse age-related physiologic dysfunction, disorders, and diseases. You will look better, feel better and perform better, longer.
Medicine – As It Should Be
Like most, I consider the healthcare system in this country to be broken and getting worse. It is not uncommon for a physician to see 30-40 patients per day and to have overall responsibility for a panel of 4000 or 5000 patients. Why? Because insurance companies reimburse based on volume, not efficiency or positive experiences. Doctors must also comply with arcane rules and standards that may not translate into what is best for your health. A large part of the problem is that the consumer of healthcare services has been separated from the payer of those services. We seem to have forgotten that the true purpose of insurance is to protect against the relatively uncommon, unforeseen, expensive or catastrophic events. That is how health insurance started out. But we have now become accustomed to our health insurance covering everything, including routine primary and preventive care. The solution is to reunite the payer and consumer of healthcare services. This concept, referred to as concierge, membership, retainer, direct-pay or boutique medicine has been around for a while, but has become increasingly popular in recent years.
What is concierge medicine? The concept is simple but fundamental. Your physician is retained in advance and limits the practice to a certain number of individuals or families allowing him to offer unprecedented levels of personalized care in a private setting. He serves as your trusted advisor. Your physician is paid for the relationship he has with you, and is incentivized to do things for you, rather than to you. Your physician is dedicated to optimizing your health and well-being and attends to your medical problems when they arise. Insurance coverage would remain an essential part of your care for prescriptions, labs, radiology, hospitalizations, surgery, or specialty consultations. A recent article in Forbes magazine suggested that “everyone should have a concierge doctor”.
I started Alternity Healthcare so I could practice medicine the way it should be practiced; engaging patients in their health and focusing on wellness, prevention and restoring vitality. In point of fact, our health is our most precious asset. And it is on matters of health that people are exposed and most deeply vulnerable. As a direct pay, concierge practice, I do not contract with insurance of any kind. Without being beholden to the whims of an insurer, I can spend as much time with each patient as they need, have the flexibility to see patients on short notice (often same day), and make decisions based on scientific merit. I could also remind you of our extensive evaluations and leading edge diagnostic equipment, the ability to have me involved in complex consultations, the wonderful atmosphere of our very private office and its staff, our implementation of telemedicine for your convenience, or your ability to reach me directly whenever you feel necessary. But in the final analysis Alternity Healthcare is much more than that; it is truly medicine as it should be.
Meet Dr. Ebanks
Dr. Ebanks is Founder and Medical Director of Alternity Healthcare, LLC. He is a board certified Internal Medicine specialist, with over three decades of clinical experience in Internal, Emergency and Occupational Medicine. Dr. Ebanks has pioneered an innovative concierge model of care focused on identifying key biomarkers and physiologic measurements in order to maximize performance as a means of managing the aging process and addressing the root causes of disease and dysfunction.
Dr. Ebanks was an Assistant Clinical Professor of Medicine at New York Medical College and an Adjunct Clinical Professor of Medicine at Cornell University School of Medicine before launching Alternity Healthcare.
He has completed Physician Training in Age Management Medicine, jointly sponsored by the Cenegenics Education and Research Foundation and the Foundation for Care Management. He also completed training in Mind-Body Medicine at the Mind-Body Institute of Harvard Medical School and Massachusetts General Hospital.
Dr. Ebanks earned his undergraduate degrees in Biology and Psychology from Syracuse University. He graduated from Temple University School of Medicine and completed his residency training in Internal Medicine at Harlem Hospital, a Columbia University affiliate, and SUNY-Downstate Medical Center in New York.
- American Academy of Private Physicians
- American College of Lifestyle Medicine
- Age Management Medical Group (AMMG)
- National Medical Association (NMA)
- Harvard Medical School Postgraduate Association
Cassandra Forsythe, PhD, RD
Registered Dietitian and Exercise Physiologist
Dr. Forsythe offers patients expertise in the effects of low-carbohydrate ketogenic diets and resistance exercise on risk factors for heart disease, diabetes and body composition. She is a Registered Dietitian and received her Doctorate from the University of Connecticut; the top kinesiology program in the US. She maintains certification as a Strength and Conditioning Specialist from the National Strength and Conditioning Association and is a Certified Sports Nutritionist through the International Society of Sports Nutrition. Dr. Forsythe earned her Masters Degree in Human Nutrition and Metabolism and her Bachelors Degree in Nutrition and Food Science from the University of Alberta in Edmonton, Canada. She is an experienced nutrition educator and weight-loss coach and is the author of two popular books for women: “The New Rules of Lifting for Women”, co-authored with Lou Schuler and Alwyn Cosgrove, and “Women’s Health Perfect Body Diet”. Dr. Forsythe is also actively involved in training individuals to maximize their fitness in conjunction with proper eating. She oversees the Nutrition program at Alternity Healthcare, and has been an invaluable resource in assuring the supplements we offer are of the highest quality and have meaningful research to substantiate their effectiveness.
Kathy Beach, MS, ATC, CHC
Certified Health and Nutrition Coach, Exercise Physiologist and Certified Athletic Trainer
Kathy provides patients with a complete wellness plan that addresses all aspects of a healthy lifestyle. She works with patients to reach their health goals in areas such as achieving optimal weight, reducing food cravings, increasing sleep, decreasing stress, increasing exercise and maximizing energy. She has worked in the wellness field for 30 years with varied experience that includes working with Division 1 collegiate athletes, cardiac patients and cancer survivors. Kathy earned a Master’s Degree in Exercise Science and Cardiac Rehabilitation from Wake Forest University in North Carolina and a Bachelor’s Degree in Physical Education and Sports Medicine from SUNY Cortland in New York. She also completed a one and one half year Health Coach certification from The Institute for Integrative Nutrition in New York and maintains certifications as an Athletic Trainer (NATABOC), Exercise Test Technologist & Cancer Exercise Trainer (ACSM), Pilates Instructor (STOTT Pilates), and Breast Cancer Rehabilitation Exercise Specialist (The Pink Ribbon Program). In addition to working one on one with patients, Kathy teaches small group programs called Change Your Eating, Change Your Life and workshops called The Anti-Cancer Lifestyle for Hartford Hospital’s Department of Integrative Medicine. As a cancer survivor herself, Kathy is especially passionate about coaching other cancer survivors to empower them to successfully navigate the cancer journey and move forward into a life of optimal health and wellbeing.
Graylen provides a tremendous convenience for our patients as our mobile phlebotomist. He has been expertly drawing blood for more than 22 years, most of that time with Quest Diagnostics. Graylen has drawn praise for his painless technique from even our most needle-phobic patients, but he brings more than merely that exceptional expertise with him. His engaging, affable demeanor and witty sense of humor makes his early morning visits enjoyable. He is always on time at the agreed upon location and performs his work in a professional and efficient but pleasant manner. One patient’s comments are typical of what we hear about him: “Graylen is a great guy. What a joy. Perhaps the happiest person I have ever met. How can anyone be so happy at 6AM?” Graylen is a US Navy veteran. He was trained as a hospital corpsman during his tour of duty and has been stationed at numerous spots around the world.
Ruby is the pleasant and friendly voice you hear on the phone, and the warm smile that greets you when you arrive in our office. She effortlessly tends to our patients’ needs and remembers the details of their preferences while simultaneously managing a wide variety of administrative tasks. Her kind demeanor, attention to detail and dedication to excellence assures that our patients always have a first class experience.
Vice President, Environmental Systems Corp., West Hartford, CT
I have been a patient of Dr. Desmond Ebanks for about 26 or 27 months, starting in June 2011. I came in because I was stressed, overweight and working like crazy, and I wanted to make some lifestyle changes. I had met Desmond socially a couple of times. When I came in to see him,…
Sandy Cloud, Jr
Chairman of the Board, UConn Health Center, Farmington, CT
“Executive Health” sounds like a fad to many people, but as an attorney, successful businessman and Chairman of the Board at UCONN Health Center, Sandy Cloud, Jr. knows how challenging it is to maintain his health given the demands his professional life places on both his time and energy. Although Sandy was in “very good…
Retired Professor, Paris, France
Life transitions are stressful events, just ask former UConn professor Lucy McNeece. Lucy experienced the death of her husband, a fight against cancer, retirement from her career, giving up her longtime home and the animals there she had cared for, and moving to a new home in another country, all in a very short period…
President & CEO, PCC Technology Group, Bloomfield, CT
“I didn’t go to Dr. Ebanks to improve my golf game,” says Jerry Long, Founder, President and CEO of PCC Technology Group in Bloomfield. “But it’s one of the results. My distance was going down, but now it’s up to what it was 10 years ago. Plus, instead of doing 2 to 3 pushups, I…
President & CEO, Dur-A-Flex, Inc, East Hartford, CT
“Admittedly, going to Alternity Healthcare is an investment,” says Bob Smith, Owner of Dur-a-flex, Inc., in East Hartford. “Would I do it again? Unequivocally yes. In fact, I think their program is so important and so cutting edge that I’ve offered to cover the cost for every person at Dur-a-Flex.” With nearly 100 employees, that’s…
AVP Marketing, Simsbury, CT
I moved to Connecticut in 2005 to accept a job that I knew would be exciting but also demanding. The commute to work was long, the job required extra hours, and I had a young family. I knew from the start I would be stretched, but I believed I was up to the task. Exercising…
Manufacturing Manager, Hartford, CT
Courtney Hyman doesn’t expect a lot from doctors, he feels. He just wants a doctor that can make a thorough examination and listen to his or her patients. A doctor that will take some time, in other words. As we all know, however, finding a doctor that has time to spend with a patient these…
Engineer, East Windsor, CT
Rockwell Rookey isn’t really a fan of conventional medicine. “I believe that there’s definitely a lot more potential in the way of preventing things,” and Rockwell doesn’t think most modern healthcare does a particularly good job of addressing this. “I never had a physician that looked at total prevention. They always look at, What’s your …
Maintenance, Dur-A-Flex, Inc, East Hartford, CT
Ralph Morisette considers himself a “typical guy” when it comes to seeing a doctor, any doctor. “If my arm isn’t falling off the limb,”” he says, “it’ll fix itself so I’ll just keep going.” So when Dr. Desmond Ebanks, Medical Director of Alternity Health Care was invited to give a presentation as part of the…
LCSW, Social Worker and Playwright, Simsbury, CT
I came to Alternity Healthcare at age 52 to address a number of issues associated with andropause (male menopause) – my decreased libido, low energy and reduced strength….
Frequently Asked Questions
What type of practice is this?
It is an international concierge health practice where you pay directly for your physician’s services. Our philosophy is simple; we limit the number of patients in the practice in order to deliver a more personalized experience. We perform advanced screenings and diagnostics combined with personalized coaching to develop your customized High Performance plan. Dr. Ebanks and the medical team use scientifically proven methods to improve your health, your life and your longevity. See Medicine As It Should Be
What type of doctor is Dr. Ebanks?
Dr. Ebanks is a board certified Internal Medicine specialist with over three decades of clinical experience treating patients. He has obtained additional certifications in Mind-Body Medicine and Age Management Medicine. His credentials are listed in detail above.
Do you accept insurance?
We do not bill insurance directly for our services, nor are we on any insurance panels. We work for our patients, not insurance companies or government bureaucrats. We can provide documentation and an invoice for you to seek reimbursement from your insurance company.
Do you accept Medicare?
No, we have opted out of that program. You will not be able to submit any fess or costs for our services to Medicare.
Will my insurance cover your services?
If you have “out-of-network” coverage, some of our services should be reimbursable. The final decision rests solely with your insurer.
What about an HSA or FSA?
Are the program and membership fees tax deductible?
Do I have to pay the membership fee all at once?
No, the annual membership fee can be paid, monthly, quarterly or annually. You can pay using a check, MasterCard, American Express, Visa or Discover card.
How are Programs and Memberships different?
After getting your baseline data and determining the type of care you’ll require to achive your goals, you would start a Program to actively address those issues and is generally 3-6 months in duration. Memberships are more geared toward ongoing maintenance and are annual committments.
Are there other types of services?
Yes. We offer a number of other services including a Advanced Cardiovascular Screening, Sexual Enhancement, Platelet Rich Plasma (PRP) therapy, Advanced Body Composition Analysis among others. Our staff would gladly discuss any of those in more detail if you wish.
If I already have blood work, would it need to be repeated?
It would depend upon the type of blood work and how recently it was done. Many of the advanced diagnostic labs we use are from specialty labs that your regular physician is not likely to be familiar with. One of our medical team members could discuss that in more detail for your specific situation.
Can Dr. Ebanks prescribe for me if I am a virtual patient?
For our remote and virtual patients, Dr. Ebanks may be able to prescribe medication and/or hormones for you if he is licensed in the state or country where you live. Alternatively, Dr. Ebanks can prescribe for you as long as you are seen in person by him at least once per year.
How are Program and Membership Fees determined?
Our fees are based on the value we add to your peace of mind and quality of life
Will Dr. Ebanks take over as my primary care physician?
Dr. Ebanks offers a full-service concierge practice to manage a full spectrum of care for a limited number of patients. As an internist, he can manage most of your healthcare needs. Otherwise, we will work in concert with your current physician to help you achieve your healthcare goals.
How do I know that Alternity Healthcare is right for me??
Yes, we offer a complimentary 15-minute phone consultation for you to speak with our patient coordinator to help you determine if Alternity Healthcare is right for you. High Performance Consultation calls and in-office consultations with Dr. Ebanks are available for a $500 fee. Periodically, Dr. Ebanks waives the fee in selected cases.
How soon could I get an appointment?
Payment and Cancellation Policies
Payment Policy: Our office accepts cash, checks, Visa, MasterCard, American Express and Discover; as well as Health Savings Account and Flexible Savings Account cards. For extended initial evaluations, payment can be processed in two installments; at the time of appointment scheduling and then approximately 48 hours prior to your appointment. For all other appointments, payment information is processed at the time of appointment scheduling. We do not accept insurance for payment; however, we will provide you with an itemized receipt to seek reimbursement. We are not able to guarantee that we can remain updated with the convoluted and frequently changing diagnostic and billing codes. Many insurance plans will cover part of the cost of office visits according to their out-of-network provider schedule and may cover some or all of the costs of diagnostic testing.
Cancellation Policy: At Alternity Healthcare, we see one patient at a time so that each patient gets our undivided attention. To provide that level of personalized service, we allocate large blocks of time in our schedule for each appointment. Accordingly, our cancellation policy is very strict and refunds will not be provided. Cancellations made 72 hours or more before the scheduled appointment will be rescheduled without penalty. Appointments that are cancelled within 72 hours and no-shows may be subject to a cancellation fee up to 50% of the visit charge. If multiple appointments are cancelled, irrespective of the notice, Alternity Healthcare may charge the 50% cancellation fee.
Refund Policy: Payments for initial visits that have occurred are not refundable. Generally, programs are non-cancellable for the stated term. In the event that Alternity Healthcare agrees to cancel a program, none of the fees paid to the point of the cancellation are refundable. This is due to the fact that there is a significant amount of effort to create the individualized program and the initial prescriptions. Scheduled future payments may be cancelled at the sole discretion of Alternity Healthcare.